Voice recognition for speaker identity verification
The World’s most powerful voice recognition allows businesses to know a caller’s identity within seconds of speech, detect fraud attempts and improve call center performance.
What is voice recognition?
Voice is the key to access
Your voice uniqueness is based on the physiology of your vocal tract. Our technology captures tens of thousands of unique voice and speech characteristics enabling a highly secure and fast speaker identification and verification.
Know your caller in every conversation
Perform Voice recognition seamlessly while on the call with a client or from a pre-recorded audio sample.
Strong Customer Authentication
Ask your client to perform simple voice recognition tasks like reading a simple sentence or a string of numbers.
World's Top Performing Voice Recognition
Ensure the highest performance for your business and clients with our core voice authentication engine that is #1 in NIST Speaker Recognition Evaluation, the most prestigious biometric benchmark.
Secure and seamless customer experience
It takes seconds of speech to verify a customer’s identity. Enroll the customer’s voice with a pre-determined passphrase or a string of numbers. The enrolled voice will be compared with the live recorded voice of the customer at every authentication.
What you'll get
Benefits of voice recognition
Put a stop to contract denial fraud and know when you’re dealing with a bad actor. Voice recognition helps you who your caller is and gives you proofs to fights friendly frauds.
Skip friction KBA methods and know immediately who your caller is. Let your agents focus on solving the callers problems and see your performance metrics improve.
Better customer experience
Offer a better, faster and easier call experience to your clients. Voice recognition gives you certainty of the caller’s identity and make it possible to replace the long and unsecure identification steps.